HOW WE WORK WITH HEALTH PLANS

As your partner, Dovetail Health provides a turnkey solution, offering appropriate transition services to high cost, complex patients at risk of readmission. The crucial support we give patients can help them remain safe and healthy at home following a stay at a hospital or SNF/Rehab facility.

Dovetail's integrated solution works in conjunction with existing internal and external programs, such as disease management, provider programs and VNA. Program components include:

Transition Program Model:

• In home assessment to reconcile and optimize medications
• Chronic illness coaching
• Ongoing telephone contact to manage progress
• Focus on timely PCP visit, including preparation of transition report and medication list
• Referrals to support services as required

Clinical Training, Management and Support

• Dovetail Institute / certification
• Ongoing CEU program
• Protocols, policies and procedures

Technology Infrastructure

• In-home assessment and ongoing patient management tools
• Pharmacy management tool
• Data management and intervention optimization